Testimonial Star Rating - 1658839
by Sabrina Carrico Dumas - 8/25/2020
I was so impressed with my first experience with them. I feel so lucky to have discovered them. I highly recommend them, and will use them again in the future!
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Testimonial Star Rating - 1631790
by David Bingham - 8/1/2020
Good service at a fair price
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Testimonial Star Rating - 1594134
by Melissa Fischer - 7/1/2020
I highly recommend Pro Tech! Today was the first time I took my car there and it will not be the last time. They are honest and reliable! Thank you
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Testimonial Star Rating - 1564732
by Kai Herrmann - 6/5/2020
Friendly staff, very knowledgeable.
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Testimonial Star Rating - 1458553
by Thomas Ruff - 3/6/2020
Always very helpful. Great quality work for a good price.
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Testimonial Star Rating - 1441180
by Scott Weatherford - 2/24/2020
Great service. Staff was friendly and gave thorough explanations of procedures and vehicle needs. Will use them again.
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Testimonial Star Rating - 1382718
by Jesse Sipes - 1/15/2020
They know there stuff and are really good at explaining things. Amazing at diagnosing the problem. Definitely recommend them to anyone.
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Testimonial Star Rating - 1508413
by Brian Bayer - 1/14/2020
Excellent auto shop. Employees are a pleasure to deal with. Bayer Auto Specialties will always support. Thank you for your business as well. Happy 2020! ????????
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Testimonial Star Rating - 1211715
by Peyton Brock - 9/28/2019
Work is done in a reasonable amount of time and a very fair price. Issues are solved with zero problems after.
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Testimonial Star Rating - 1076020
by Gary B. - 6/13/2019
Good honest people. If you need auto repair this place is one of the best. They have worked on many of my cars ( I have 8 classic cars) . Fixed right at fair price .
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Testimonial Star Rating - 1054070
by Jay Baker - 5/30/2019
Great people and s saved me money! I thought that I needed new brakes and was expecting a big bill. They told me that I didn't need new brakes, just to have them turned. Score! I'll be back!
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Testimonial Star Rating - 1508414
by Tom Milazzo - 4/21/2019
Always courteous and fair. Pricing is very good.
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Testimonial Star Rating - 1508415
by Dave Weinman - 4/21/2019
they really know there stuff..and won't rip you off
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Testimonial Star Rating - 964319
by Tammy Dixon - 3/22/2019
Protech is awesome they found the issue with my old vehicle I had they were able to fix it they covered their warranty issue when the part failed they are awesome group of guys
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Testimonial Star Rating - 920540
by Cindy - 1/16/2019
Driving home from New York to Texas. Knew something was going wrong with RV (1991 FORD WINEBAGO)(pretty much a van with a big shell). Called four other auto shops and none were willing to give me a diagnosis. These folks were very kind and helpful and willing to at least take a look even though they are busy. So grateful.... This team was a true blessing! Like I mentioned they were last minute willing take a look at what was wrong when no one else would. They diagnosed what the problem was, but they didn't have the part and it would be a couple of days until they could get it, but putting their minds together they came up with a plan to Jimmy rig it by by-passing the issue with an option that would get us back home (otherwise we would have found ourselves stranded at the side of the road if we had kept going, a pulley was bad and grinding and almost done for, if it had broke it would have snapped the belt that was pretty much connected to everything else in the engine) where we could then get the RV to the shop. They had us taken care of in an hour! With six children, one who was sick, this was such a blessing. There is also a little restaurant next door that we were able to have lunch at while waiting... I don't know that things will always work out that smoothly for anyone who chooses to go here, but for us, they were an answer to our prayers and acting as God's angels in mechanic uniforms. Highly recommended!!!
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Testimonial Star Rating - 920541
by Brad Meyers - 1/7/2019
My wife had a break down on the interstate and Pro Tech was a real life saver. They really helped her out. Their people were friendly, understanding and professional. They had to order parts for my wife's outdated Jeep. Once those parts were in they completed the repairs in record time. Great service and reasonably priced. They aren't close to home for us but their comfortable waiting area and friendly staff meant that my wife was comfortable and safe during her wait for me. Pro Tech is aptly named and they have my thanks.
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Testimonial Star Rating - 887055
by Melissa Mausolf - 12/28/2018
Guys here helped me out with small and larger issues on new and older vehicles. Always courteous and listened well, then talked about options for work done as well as reasonable prices. I will keep going back to them time and again and recommend them highly to friends and family.
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Testimonial Star Rating - 869890
by Actab 91129 - 12/4/2018
Tommy and his staff were lifesavers and miracle workers for us! We were traveling from Buffalo, NY back to our home in Texas in an RV and began having engine troubles, which woukdve resukted in a brakedown on the side of the road if not addressed. Thankfully we searched and found them on google, and they went out of their way to fit us into the busy schedule. They explored all possible options to address the failing bearing on our AC compressor, and checked parts availability. They made me and my family as comfortable as possible, even giving my kids matchbox cars as a gift, which turned a scary situation into a fun one for the kids. They had us back on the road within a short period of time so we could continue our trip home, and with an extremely fair and affordable price! We are so grateful to these talented and knowledgeable mechanics with serving hearts.
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Testimonial Star Rating - 851158
by Cindy - 11/14/2018
Driving home from New York to Texas. Knew something was going wrong with vehicle. Called four other auto shops and none were willing to give me a diagnosis. These folks were very kind and helpful and willing to at least take a look even though they are busy. So grateful.
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Testimonial Star Rating - 1508416
by Cory Adkinson - 8/24/2018
These guys are first rate- best service I’ve ever received from a mechanics shop. Took my ford truck to them after two failed attempts at other shops and they diagnosed and repaired the issue in 48 hours at half the cost I’d spent at the two previous shops. Couldn’t recommend John more- stand up people and business!
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Testimonial Star Rating - 1508417
by Chris Gramelspacher - 8/3/2018
Having spent 20 years in the automotive industry I have seen many repair shops across the country and Pro Tech is hands down definitely in the top tier of repair facilities. All my vehicles are serviced here and will continue to be for years to come. Tommy and Marty are fantastic service professionals!
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Testimonial Star Rating - 703314
by Martha M. - 6/24/2018
We were traveling for a 3 day out of town visit with family 400 miles from home. We had a breakdown on interstate, called AAA for pick up and requested an authorized AAA shop. We were taken there to find out that approved AAA shop was booked for over a week. They did graciously refer us to a neighboring shop ProTech who said they would look at it but could not promise it could be fixed that day. Once we arrived at ProTech, their service specialists diagnosed the problem, ordered parts and repaired our vehicle and had us back on the road within 3 hours. This was of course our first experience with ProTech and would highly recommend this shop and appreciate their caring about our situation and immediately taking care of us. Very clean facility.
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Testimonial Star Rating - 653089
by Brian Fortney - 5/21/2018
I have taken multiple vehicles to Pro-Tech and have always had fast, reliable service. Their prices are reasonable and only do the work necessary to solve the issue. They have repaired a blown spark plug on my car, transmission shudder and rear bearings on my van. Many things I can do on my own but when time and expertise become an issue, I don't hesitate to take them to Pro-Tech.
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Testimonial Star Rating - 621156
by Terrance Moore - 4/12/2018
Great work and they stand behind their work. Honest businessmen. Straightforward and honorable.
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Testimonial Star Rating - 614157
by Highball 734 - 4/5/2018
I HIGHLY recommend this shop for the Louisville area. I have had dealers near them, tell me I needed thousands of dollars in repairs, and this shop told me I did not. They have always been honest, upfront, and unlike dealers, that use a middle man with usually no mechanic experience to explain what you need over the phone, they actually let you talk to THE guy working on your car. Its rare to find an honest shop anymore but this is one of them. Truck is running great!
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Testimonial Star Rating - 558877
by Andrew Cline - 3/23/2018
Would definitely recommend anybody to come here... great work great staff
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Testimonial Star Rating - 558876
by Ron Ellison - 3/20/2018
Have been a customer of Pro-Tech for many years. Have all the service work for 3 vehicles done with them. Always honest with me. Have solved a couple of obscure problems for me. They kept at the problem until they found a solution. I highly recommend them. Update 03/2018 - I continue to do business here and still highly recommend Pro-Tech Auto !
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Testimonial Star Rating - 548695
by Paul Clark - 3/12/2018
I was in Buckner Ky for a short job...the Alternator belt on my car broke. I called Pro-Tech. They had a tow truck call me...I had no idea who to call...the driver picked me up in under an hour and Pro-Tech took me right in and got the belt replaced quickly. They even put in writing that the belt shouldn't have broken as it was replaced just 4 mos earlier in Clarksville indiana...that company then reimbursed me for the repair. Thanks Pro-Tech! If you're in the area and need car repair...trust these guys!
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Testimonial Star Rating - 548696
by Tanna Roberts - 3/12/2018
Arrived for my new tire installation early. Everyone was very friendly and work was completed properly and at a great price! Thanks to mechanic Tim G. for knowing how to handle spacers on a lifted Jeep!
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Testimonial Star Rating - 548694
by Michael Elmore - 3/10/2018
Always concerned w finding honest, dependable independent service facility. I believe we have with Pro Tech. Two other companies could not figure out issue, 30 sec into test drive the tech told me the issue. They gave options between OEM and Will Fit, as well as opinion on which to use. Quoted me a reasonable price and finished ahead of schedule. They’ll get all my work in future. Honest, Timely.
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Testimonial Star Rating - 548697
by Kim Tinebra - 3/7/2018
Trustworthy and reliable! Will continue to use Pro-Tech as our mechanic of choice!!!!
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Testimonial Star Rating - 544136
by Michael E. - 2/17/2018
Always concerned with finding a dependable and honest independent repair facility, and I can say 100% Pro-tech proved to be the one. Went in without an appt. within 10 minutes a tech and I went on test drive , he found problem two other shops couldn't. Reasonable price. Beat their own deadline. Very happy with response.
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Testimonial Star Rating - 523237
by Michelle Wells - 2/15/2018
Very fast and thorough! Family oriented and even reminded me that my son’s car was due for an oil change ??
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Testimonial Star Rating - 548698
by Wayne Burke - 2/11/2018
Repair was done on time at quotes price.
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Testimonial Star Rating - 522759
by Damon B. - 2/5/2018
These guys are highly recommended! Protech has serviced our commercial/ personal vehicles for several years and have never been a disappointment regarding service, pricing and timing! Friendly helpful staff as well!!
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Testimonial Star Rating - 499191
by Devon - 1/13/2018
Always pleased with these guys! Honest and good work!
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Testimonial Star Rating - 499189
by ArtVandalay2010 - 1/13/2018
Very pleased with my recent (first time) experience with Pro-Tech. The staff is very friendly and accommodating. After diagnosing the issue, the repairs needed and costs associated were communicated clearly even broken down individually. Pricing was competitive with other estimates that I received. Additionally, the repairs were made within the time frame discussed. I would recommend Pro-Tech and I will be a repeat customer.
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Testimonial Star Rating - 499190
by John LoGuidice - 1/13/2018
They do great work and are extremely honest. We stumbled onto them over twelve years ago and we've been loyal customers ever since.
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Testimonial Star Rating - 487787
by Jennifer Chadwell - 12/27/2017
We took one of our company trucks up to protech because we were having problems with the lights staying on and the battery dying. They had our truck fixed in just a few hours. I plan on taking all of our vehicles to protech from now on. They were great to work with.
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Testimonial Star Rating - 486478
by Amy Scott - 12/24/2017
They are always ready to assist me no matter the issue. I am always amazed at their professionalism and competitive pricing. They take good care of my car and it’s needs often alerting me to issues for which I need to be on the lookout. Always recommend!
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Testimonial Star Rating - 486479
by Don Erler - 12/24/2017
Always reliable auto service - have been a client for 15+ years.
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Testimonial Star Rating - 485333
by DHarrpics - 12/21/2017
Great shop and friendly service. Highly recommend.
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Testimonial Star Rating - 485332
by Larry Mudd - 12/21/2017
They diagnosed my problem easily (bad starter) and explained what needed to be done. I feel they only repair what needs to be fixed; they don't try to upsell things you don't really need. I've been going there for years and have a high level of trust with them.
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Testimonial Star Rating - 482136
by Carol Heil - 12/17/2017
I have been going to ProTech for years and they have always been honest and fair on their pricing. Tommy is always a pleasure to work with.
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Testimonial Star Rating - 470753
by Advanced Grounds Maintenance - 12/1/2017
These guys are highly recommended! Protech has serviced our commercial vehicles for several years and have never been a disappointment regarding service, pricing and timing!
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Testimonial Star Rating - 465041
by Savannah Cook - 11/21/2017
I typically go to Valvoline and Ken Towery's for work on my vehicle, simply because I've never had a bad experience and because of convenience. However I wanted to shop around for a cheaper oil change. This place changed my oil for nearly half my typical price. They are also extremely reasonable on tires--therefore I'm assuming other things as well.
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Testimonial Star Rating - 462849
by Sean N. - 11/17/2017
Excellent customer service. I felt like everything was explained to me in an easy to understand manner. I was told what needed to be done for safety, what I could wait on, and they even took the time to look up the next scheduled maintenance due on my car and print it out with a quote. Very clean, and professional from the shop to the employees!
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Testimonial Star Rating - 410984
by Damon Byrd - 9/13/2017
Highly recommend these guys! Have had my personal and commercial vehicles serviced here for years without any issues!
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Testimonial Star Rating - 944045
by Paul EKU - 3/4/2017
Never had any negative experiences with ProTech. I rely on them for all for the major work I have done on my car.
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Testimonial Star Rating - 179183
by Ron Ellison - 7/22/2016
Have been a customer of Pro-Tech for many years. Have all the service work for 3 vehicles done with them. Always honest with me. Have solved a couple of obscure problems for me. They kept at the problem until they found a solution. I highly recommend them.
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Testimonial Star Rating - 153400
by Valerie L. - 5/25/2016
Awesome guys!! Detailed & Honest when it comes to repairs. Have used them since 2009 and never had any problems.
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Testimonial Star Rating - 1508418
by Rickey Geary Bayman - 12/29/2015
Twice I have been here & twice I have been pleased!
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Testimonial Star Rating - 116375
by Graham Hardaway - 9/9/2015
Awesome. Professional, timely, and fair, every time.
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Testimonial Star Rating - 116374
by Doug Dawson - 8/10/2015
Helpful staff, and they seem to do good work. After I had already agreed to the cost on an expensive repair, they kept looking for a way to bring the cost down and found it.
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Testimonial Star Rating - 1508419
by Ryan Heite - 6/16/2015
Brought my 2010 Dodge Caliber up on a Sunday, diagnosed and fixed by Tuesday afternoon(throttle body replacement) ! John, Marty, and Tommy are awesome honest people! We bring all 4 of our family cars here and will continue doing so!
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Testimonial Star Rating - 1508420
by Rose Ann Heite - 5/20/2015
Put cruise control in my Husband's Tacoma, it took a lot of extra time that Johnny didn't charge him for. The truck was not prewired and Johnny had to do a lot of research till he got the cruise working for him. Other stories of their honesty and trust in diagnosing and repair on his Neon are numerous. Thought he had a radiator leak - turned out to be a small leak around the hose that was dripping down into the radiator. They could have "replaced" the radiator and he would have been none the wiser. You can't go wrong bringing your vehicles to Johnny and Marty !! They are great people !!
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Testimonial Star Rating - 116376
by Pro Tech Auto - 4/7/2014
Totally honest. I have been using them for 10 years on all my cars!!
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Star Rating - 5 by 18 raters [Show +]
Star Rating - 4 by 2 raters [Show +]